Get back on your bike with Fetch - Road Cycling UK

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Get back on your bike with Fetch

Fetch will handle your claim from start to finish without hassle, giving you the choice of selecting your new bike and cycling goodies from participating “Cycle Recovery Centres”. It’s not always your fault you came off your bike, and if this is the case, alongside bike claims they can help with claims for you too. Fetch provides a free helpline offering specialist advice and support when you need it most. There are currently over 350 independent bike shops who have signed-up to offer the Fetch service which is endorsed by the Association of Cycle Traders and the following bike brands:
• Brompton
• Giant
• GT
• Marin
• Mongoose
• Specialized
• Trek

The service is free through any participating bike shop and is backed up by experts in insurance claims handling for cyclists. This means Fetch has a good understanding of what matters, like having a choice about where you get your bike replaced or repaired not to mention making sure its set-up properly. Having access to specialist advice on bikes, cycling and legal issues is really important for additional peace-of-mind when you need it most.

So how does it work? Fetch can be used by anyone who has an existing insurance policy covering their bike. Firstly, Contact a Cycle Recovery Centre of your choice. You can do this either by going into the shop or giving them a call. You can use the Fetch website to find out which shops are participating. This will need to be your first port of call so that Fetch will then manage your claim and ensure you get your replacement bike and accessories from the shop of your choice.

The cycle retailer will pass all your details to Fetch and they’ll take care of the rest, its as easy as that. Fetch liaise with your insurer and deal with your claim quickly and efficiently. Finally. Once settlement has been agreed the cycle shop will notify you that you have credit at their shop. You’re now free to select a new bike and accessories, or organise repairs at your leisure.

For more information on Fetch visit


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